IMPORTANT for customers from the US or Canada: Be aware that EU chandeliers in most cases hold E14 sockets which is NOT a US standard. Lievre Vintage in this case will convert the sockets to E12 which is a common US standard, this ensures that you will not have problems finding lightbulbs!
Light bulbs in the item photo's are NOT included.
Shipment always includes insurance and track and tracing services.
Delivery requires a signature.
If you want to deviate from this policy then please contact the shop owner.
International Buyers – Please Note:
taxes & charges aren't included in the price or shipping charges for your order.
These charges are the buyer's responsibility. Please check with your country's
customs office to determine these additional costs prior to ordering.
Lamps are tested and photographed just before shipment.
What you see is what you get! If in doubt, please ask for more information or photo's before shipment!
It is important to check the package and it's content at delivery time. In case of visible damage take photographs, file a complaint at your local postoffice and contact me as soon as possibe. Only in that case I can follow up and create an insurance case.
After placing the order you will receive a trace and tracking code (and link) to track your shipment. Check shipping status on a regular basis. Contact me if you see any problems or long delays with your shipment,
Make sure you are at home to accept the package! A signature is required since the shipment is insured.
Most shipping companies try delivery once and leave a note for pickup at a local distribution point. They normally keep the package there for 21 days! after that it will "return to sender". For shipment outside the EU e.g US and Canada a "return to Sender"-shipment takes up to 3 months. So worst case, I will need around 3 months to re-ship your order in case you are not at home at the moment of delivery AND you fail to pickup the package yourself!
I will not accept a cancellation since it is the receivers responsebillity to accept the package. Re-shipment will also have additional costs.